Terms of Service

1.Acceptance of Terms

These Terms of Service ("Terms") are a binding agreement between you and DogLeg Digital, Inc., a Delaware corporation doing business in Michigan as DogLeg Digital Golf ("DogLeg," "we," or "us"), and govern your access to and use of our websites, applications, and services (the "Services"). By creating an account or using the Services, you agree to these Terms. If you are using the Services on behalf of a golf course or business, you represent that you are authorized to bind that organization, and "you" refers to that organization.

2.The Services

DogLeg provides software for golf course operators to manage tee sheets, point of sale, food & beverage, members, staff, marketing, fleet, and analytics, and for golfers to discover and book tee times, track rounds and handicaps, shop, and connect with courses and service providers. We may add, change, or remove features over time and will give reasonable notice of material changes that adversely affect paid plans.

3.Accounts and Eligibility

The Services support different account types, including golfer accounts (consumers), operator and staff accounts (golf course businesses and their employees), and service-provider accounts. The features, data access, and obligations attached to your account depend on its type.

• ● You must provide accurate information and keep your account credentials secure.
• ● You are responsible for all activity that occurs under your account.
• ● You must be at least 18 years old, or the age of majority in your jurisdiction, to create an operator, staff, or service-provider account. Golfers under 18 may use the Services only with parental or guardian consent.
• ● Operators are responsible for the accounts and conduct of staff members they invite, and for obtaining any consents needed from their own customers.
• ● Notify us promptly of any unauthorized use of your account.

4.Operator Subscriptions and Billing

• ● Operator plans are offered on paid subscription tiers and are billed monthly or annually in advance based on the plan you select. Prices and included features are shown at signup.
• ● Subscriptions automatically renew at the end of each billing period at the then-current rate unless you cancel before the renewal date.
• ● Monthly plans have no minimum term and may be cancelled at any time, effective at the end of the current billing period.
• ● Annual plans are prepaid for twelve months and are non-refundable after the first 30 days, except where required by law.
• ● You can cancel from your billing settings. Cancellation stops future renewals; it does not retroactively refund the current period unless required by law.
• ● We do not charge a commission on your bookings. Payment processing fees are charged by our payment provider at their standard rates.

5.Golfer Accounts: Free and Premium

• ● Golfer accounts are free to create and include booking, scoring, and core game-tracking features.
• ● Premium golfer tiers (e.g., paid membership or loyalty upgrades) unlock additional features and benefits for a recurring fee, billed in advance and auto-renewing until cancelled.
• ● You may downgrade or cancel a premium tier at any time, effective at the end of the current billing period; benefits remain available until then.

6.Tee Time Booking and Cancellation

When you book a tee time through the Services, you enter into a transaction with the course operator, who sets the green fees, availability, and cancellation policy for that booking. DogLeg facilitates the booking but is not the seller of the tee time.

• ● The course’s cancellation and no-show policy is presented at the time of booking and governs any refund, credit, or fee.
• ● Cancellations made within the operator’s stated window are eligible for the refund or credit defined by that policy.
• ● No-shows and late cancellations may forfeit fees or incur charges as set by the operator.

7.Tee Time Insurance

At checkout you may have the option to add tee time insurance for an additional, non-refundable fee shown before purchase. Tee time insurance lets you cancel an eligible booking for a covered reason (such as inclement weather or a qualifying personal circumstance) and receive a refund or credit of the covered green fees, subject to the terms presented at purchase.

• ● The insurance fee itself is non-refundable once the booking is confirmed.
• ● Coverage applies only to the covered reasons, time windows, and amounts disclosed at the time of purchase.
• ● To make a claim, follow the cancellation flow within the coverage window; approved claims are refunded or credited to your original payment method or wallet.
• ● Tee time insurance is an optional purchase and does not modify the operator’s underlying cancellation policy for bookings made without it.

8.Acceptable Use

You agree not to misuse the Services. You will not:

• ● Violate any law or the rights of others, including intellectual property and privacy rights.
• ● Attempt to access, probe, or disrupt the Services or related systems without authorization.
• ● Upload malware or interfere with the integrity or performance of the Services.
• ● Resell, sublicense, or reverse-engineer the Services except as expressly permitted.
• ● Use the Services to send spam or unsolicited communications in violation of applicable law.
• ● Make fraudulent bookings, abuse insurance or refund mechanisms, or scrape data without permission.

9.Your Content and Data

You retain ownership of the data and content you submit to the Services ("Your Content"). You grant DogLeg a limited, worldwide license to host, process, and display Your Content solely to provide and improve the Services. You are responsible for the accuracy and legality of Your Content and for obtaining any consents needed from your customers. Our handling of personal information is described in our Privacy Policy.

10.Intellectual Property

The Services, including all software, design, trademarks, and branding, are owned by DogLeg and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable right to use the Services in accordance with these Terms. All rights not expressly granted are reserved.

11.Service Availability

We strive to keep the Services available and reliable. Enterprise plans may include a service level agreement with specific uptime commitments. Except where a written SLA applies, the Services are provided on an "as available" basis and we may perform maintenance with reasonable notice.

12.Disclaimers and Limitation of Liability

To the maximum extent permitted by law, the Services are provided "as is" and "as available" without warranties of any kind, express or implied. DogLeg is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, or goodwill. Our total aggregate liability for any claim arising out of or relating to the Services is limited to the amounts you paid us in the twelve months before the claim arose. Some jurisdictions do not allow these limitations, so they may not fully apply to you.

13.Termination

You may cancel at any time from your billing settings. We may suspend or terminate your access if you violate these Terms or if required by law. Upon termination, your right to use the Services ends, but you may export Your Content for a reasonable period before deletion.

14.Governing Law and Disputes

These Terms are governed by the laws of the State of Michigan, without regard to its conflict-of-laws rules. You and DogLeg agree that any dispute arising out of or relating to these Terms or the Services will be resolved exclusively in the state or federal courts located in Kalamazoo County, Michigan, and you consent to the personal jurisdiction of those courts, unless a separate written agreement provides otherwise.

15.Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will update the "Last updated" date and notify you where appropriate. Continued use of the Services after changes take effect constitutes acceptance of the revised Terms.

16.Contact Us

Questions about these Terms? Contact us at legal@doglegdigital.com or write to DogLeg Digital, Inc., Attn: Legal, 401 W Michigan Ave, Suite 200, Kalamazoo, MI 49007.